First King Farm crest The First King PalaceLonavla
The Estate Suites Tariffs Gallery Contact Check Availability
First King Farms India Pvt. Ltd.

Trust & Safety Policy

CIN No. U01122MH2010PTC203595 · Registered Office: 1107, Maker Chamber V, Nariman Point, Mumbai – 400021, Maharashtra, India · Email: info.fkf1@gmail.com

Effective Date: 01 September 2026

Introduction

The relationship between Guests, Property Owners, Property Managers and First King Farms India Private Limited is founded on trust, transparency, safety and mutual respect. The safety, security and comfort of our guests, homeowners and staff remain our highest priorities.

1. Before You Book or Host

Guest verification may include identity verification, Aadhaar, Passport, Driving Licence, PAN Card, mobile OTP verification, email verification and other checks as deemed necessary. First King Farms reserves the right to reject bookings where identity cannot be verified or security concerns arise.

Property Verification

Properties managed by First King Farms may be physically inspected for location verification, amenities verification, photographic documentation and safety assessment.

Reviews, Ratings & Feedback

Guests may provide reviews and ratings regarding cleanliness, hospitality, maintenance and overall experience. First King Farms reserves the right to moderate reviews that are false, offensive or misleading.

Cancellation & Refund Protection

Guests should carefully review all cancellation, refund, rescheduling, security deposit and house-rule policies before booking.

2. During Your Stay

All guests are expected to respect the property, neighbours, local communities and house rules, and maintain cleanliness throughout their stay.

Strict Vegetarian Property Policy

Many First King Farms properties are strictly vegetarian. Meat, fish, poultry, seafood, eggs and non-vegetarian food products are prohibited. Violation may result in immediate termination of stay, eviction and forfeiture of booking amounts.

Outside Food Policy

Outside food and beverages may be prohibited at designated properties. Guests must comply with property-specific food policies.

Property Damage & Loss

Guests are liable for property damage, missing items, excessive cleaning requirements and losses caused by themselves or accompanying persons. Recovery may be made from the security deposit or separately from the guest.

3. Data Security & Privacy

First King Farms collects only information reasonably necessary for reservations, guest verification, customer service, legal compliance and security management. Reasonable safeguards including access controls and secure payment gateways are implemented.

4. Customer Support

For assistance regarding reservations, check-in issues, property concerns, refunds, complaints or emergencies, guests may contact First King Farms at info.fkf1@gmail.com.

5. Right to Refuse Service

First King Farms reserves the right to refuse admission, reject bookings, cancel reservations or remove guests where necessary for safety, security, legal compliance or violation of house rules.

6. Limitation of Liability

Guests acknowledge that travel carries inherent risks and are responsible for exercising reasonable care and judgment throughout their stay.

Contact Information

First King Farms India Private Limited, 1107 Maker Chamber V, Nariman Point, Mumbai – 400021, Maharashtra, India. Email: info.fkf1@gmail.com

← Back to the estate

© 2026 First King Farms India Pvt. Ltd. All rights reserved. Privacy · Cancellation · Terms · Trust & Safety